Included Services and Terms

Here you learn, which services are included in our room prices and what terms and conditions apply.

Included Services

  • rich breakast buffet (except for guests in studios with kitchen)
  • If staying more than one night in summer, all 13 mountain railways in the Upper Engadin (person and bike transport) as well as bus and train (only person transport) are included (offer Mountain Railways all inclusive).
  • Winter season: free ski shuttle to the gondola in Celerina
  • Free parking at the hotel
  • Free Wi-Fi throughout the hotel
  • Free use of tennis court next to the Restaurant La Perla in Celerina
  • Free hire of Nordic Walking sticks
  • Free hire of a hairdryer (Deposit CHF 20.00) at the reception
  • Cleaning after check-out
  • VAT and taxes incl.

Extra services

  • For guests in our studios equipped with kitchen, the breakfast costs CHF 15 per day extra.
  • You can rent bath towels and hand towels for CHF 5 at the reception desk.
  • For the sake of the environment the rooms are not cleaned on a daily basis. A weekly room cleaning is included for stays of seven nights or more; no intermediate cleaning is provided for shorter days (towels are not changed on a daily basis either). Additional cleaning can be booked if required (CHF 25.00 for room cleaning, change of bath towels and hand towels; CHF 50 for room cleaning, change of bath towels and hand towels, and fresh bed linen).

  • Simply outstanding: As our guest you can purchase a ski pass for CHF 45 per day. This special offer is available throughout the winter season (only for the whole duration of your stay).

Terms and conditions

Double rooms/studios
Cancellations received up to 1 week before arrival do not incur any charges; for cancellations from 6 days - 1 day before arrival we cannot give a complete refund. For cancellations received on the arrival date, the full amount is payable.

Shared rooms and deluxe dorm
Cancellations received up to 1 week before arrival do not incur any charges. For cancellations within 6 days of arrival, we charge 1 night's stay for each room booked. For cancellations on the arrival date, the full amount is payable. 

We recommend that you take out insurance to cover any costs that may arise in the event that you need to cancel or prematurely terminate your stay with us.

For the sake of the environment the rooms are not cleaned on a daily basis. A weekly clean of the rooms is included for stays of seven nights or more; no intermediate cleaning is provided for shorter days (towels are not changed on a daily basis either). Additional cleaning can be booked if required (CHF 25.00 for room cleaning, change of bath towels and hand towels; CHF 50.00 for room cleaning, change of bath towels and hand towels, and fresh bed linen).